*** SOLVED *** Publish to Ionos hosting site fails

Problems related to previewing and publishing your web site.

webmasters@uchug.org

 
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*** SOLVED *** Publish to Ionos hosting site fails

Hi Pablo,
On 10/7/2020 I published changes to uchug.org without outcome with WYSIWYG xv.4.five. I am making changes for this month and publishing fails. Publish settings are the aforementioned using FTP with TLS/SSL (Port 990-Implicit) and passive mode. Running the exam from publish shows username and password are OK. When I click Explore it opens but only shows aspnet_client but no other directories or files. Can't recall if this is normal. I tried renaming the publish.dat file and created a new one with the same results. I can FTP with FileZilla and information technology lists all folders and files. I tin transfer files with FileZilla without event. I also tried the demo version of WYSIWYG 16 with the same results. I chosen Ionos support and they are looking at it, but think it might be a WYSIWYG event? Any ideas?

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zinc

 
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Re: Publish to Ionos hosting site fails

Post by zinc »

I apply IONOS and as far I know you take to use SFTP and non FTP... I have just uploaded to it (using 15.four) and no problems. I doubt it is an issue with WWB...

Running WYSIWYG Spider web Builder since 2007...

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Pablo
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Re: Publish to Ionos hosting site fails

Mail service by Pablo »

I doubt that this is a WWB related issue. I also have IONOS and it works without any problem for me.
This is most likely an mistake in your configuration or on the server side.
Maybe the remote folder is incorrect?

BWoods

 
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Re: Publish to Ionos hosting site fails

Post by BWoods »

Tried to fix to SFTP using SSH in both FileZilla and WYSIWYG 15.4. Connection fails on FileZilla and become initial TCP/IP connection fails. Also fails to connect with with SFTP when I click the test in WYSIWYG. Does connect OK with FileZilla using the FTP with TLS implicit and can transfer files. Connects OK with test and explore in WYSIWYG using FTP with TLS, just will not publish files stating publish fails. I looked at ionos and followed the steps in their FAQ page for setting upwardly FileZilla to use SSH. FileZilla fails to connect to my server location on Ionos. Could it exist that Ionos has changed something on their end to utilise SSH for SFTP and my directory is not prepare properly to have?

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Pablo
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Re: Publish to Ionos hosting site fails

Post by Pablo »

I am using SFTP using SSH2 for IONOS. The remote folder is set to '/'
I don't think they have changed something, at to the lowest degree not for my account.

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zinc

 
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Re: Publish to Ionos hosting site fails

Post by zinc »

Pablo wrote: ↑Mon Nov 02, 2020 7:05 am I am using SFTP using SSH2 for IONOS. The remote folder is set to '/'
I don't think they have changed something, at to the lowest degree non for my account.

Same here...

Running WYSIWYG Spider web Builder since 2007...

BWoods

 
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Re: Publish to Ionos hosting site fails

Post by BWoods »

I think the problem is on the Ionos server. When I open the WYSIWYG publish, Edit and Explore I only meet .. for Up Dir and the aspnet_client directory. No other folders or files. Using FileZilla I run across the entire structure. I am using the exact same FTP with TLS settings for WYSIWYG as is in FileZilla. I am set on a Windows IIS server with Ionos so FTPS (FTP with TLS implicit) is right for my FTP settings. Ionos Unix servers use SFTP with SSH. Ionos is sending my consequence upwards to second tier back up. Will post their findings, and hopefully, prepare.

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zinc

 
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Re: Publish to Ionos hosting site fails

Mail service by zinc »

Sorry non sure. I accept just uploaded an entire site and no issues. Perchance there is an issue specifically with your business relationship.

Running WYSIWYG Web Builder since 2007...

BWoods

 
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Re: Publish to Ionos hosting site fails

Post by BWoods »

Funny, when my problem was sent upward to second tier support a day later all was working once again using FTP with TLS implicit every bit Ionos requires for Windows host server. Still haven't received an email from them about the set up. And so you were correct, non a WYSIWYG result.

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zinc

 
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Re: Publish to Ionos hosting site fails

Mail by zinc »

BWoods wrote: ↑Tue November 03, 2020 9:51 pm Funny, when my problem was sent upwards to second tier back up a day subsequently all was working again using FTP with TLS implicit equally Ionos requires for Windows host server. Withal haven't received an email from them about the prepare. So y'all were right, non a WYSIWYG issue.

Glad to hear it. Mostly they are very skillful. (At least here in the UK).

Running WYSIWYG Web Builder since 2007...