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HP Stream 7 and HP Stream 8 Tablet PCs - Performing an HP Arrangement Recovery

This document pertains to HP Tablet computers that came with Windows 8 installed.

This document explains how to restore the system software or a full software image on the HP tablet.

note:
If you are not using the latest version of Windows 8, some graphics and data in this document may vary. Yous tin can get the latest version from the Microsoft Shop.

Types of system recovery (Windows eight)

Your computer might have three types of Arrangement Recovery bachelor, or information technology might have only 2. Use the recovery type that resolves your issue without making more changes than necessary.

System Recovery: This option reformats the organisation drive (unremarkably C:), reinstalls the original operating system, and reinstalls all the original hardware drivers and software.

alert:
If the size of the Os sectionalization (usually C:) was reduced beneath a minimum size requirement, other user-created partitions are removed and stored data is destroyed.
Manufactory Reset: Factory Reset removes all partitions, reformats the unabridged hard drive, reinstalls the original operating system, and reinstalls all the original hardware drivers and software. This selection also recreates the required Recovery partition (usually D:) and reinstalls the required software. The manufactory reset recreates the required Recover Partition (commonly D:) and all other required partitions.

The Factory Reset option returns all of the reckoner's software to the condition it was in at the time of purchase. All user changes or additions are removed.
Minimized Image Recovery: Available on many of HP's notebook computers, the Minimized Image Recovery reinstalls the original operating system and hardware drivers, and reinstalls essential HP software such every bit HP Support Assistant and HP Recovery Manager.

Restore system software while retaining your settings and apps (Refresh your PC)

You tin can use the Refresh your PC feature in Windows 8 to restore files without affecting some of your other software. When troubleshooting software problems, use Refresh your PC earlier using the other recovery options.

The Refresh your PC feature does the post-obit actions:

Your files and personalization settings such as libraries, user accounts, and desktop themes are saved.
Computer settings are returned to the defaults.
Apps from the Windows shop are reinstalled, and the settings are reset to their defaults. Net connectivity is not required to reinstall these apps.

Use the following steps to refresh your computer:

Swipe in from the right edge to open the Charms menu and tap Settings.
Tap Change PC Settings, tap Update and recovery, and so tap Recovery.
Under Refresh your PC without affecting your files, tap Get started.

Effigy : Update and recovery
On the Refresh your PC screen, tap Next.

Effigy : Refreshing your computer
When ready, tap Refresh.

Figure : Set to refresh your computer
Wait while Windows refreshes your computer. This might take more than than 20 minutes, and your computer will restart.

Figure : Refreshing your computer
When the refresh is complete and the lock screen appears, login to Windows.

note:
At the end of the refresh process, an HTML file chosen Removed Apps.html might be placed on the desktop with a list of the desktop apps that were removed so you know what to reinstall.

Restore original system software (Reset your PC)

You can utilise the Reset your PC feature in Windows 8 to restore files to the original factory settings.

The Reset your PC feature does the post-obit actions:

Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed.
The computer settings are returned to default values.
Apps and other software that were originally installed on the computer are reinstalled and their settings are reset to defaults.
Software, apps, programs, and everything that you have installed or saved on the calculator are removed.

Utilize the following steps to reset your estimator from the Get-go screen:

Swipe in from the right edge to open up the Charms bill of fare and and then tap Settings.
Tap Change PC Settings, tap Update and recovery, and then tap Recovery.
Under Remove everything and reinstall Windows, tap Go started.

Figure : Update and recovery
On the Reset your PC screen, tap Next.
If prompted to insert media, insert an SD card that contains the system recovery image into the carte du jour slot following the beneath steps:
1. Remove the back panel with your thumbnail or a apartment blade tool that does not damage the surface. Spread the edges of the back encompass of the tablet until you take removed the cover.
  
  Effigy : Remove the backcover
2. Earlier placing the tablet with display panel facing downward, brand sure the work surface has no foreign objects. Failure to follow this precaution can damage the entire display panel.
3. Insert the microSD memory card reader slot with the copper contacts facing down.
4. Once inserted the memory, put dorsum the back panel.
  
  Figure : Insert the microSD card for recovery
A screen opens titled "Do you want to fully clean your difficult drive?"
- Select Just remove my files if you are going to continue using the calculator.
- Select Fully clean the drive if yous are planning on selling, donating or discarding the tablet. This method is more effective at obscuring the previous data.
Figure : Choosing the cleaning level
On the Ready to reset your PC screen, tap Reset.

circumspection:
Your personal files and settings will be destroyed by performing this footstep. Brand certain you have backed upwardly all your of import files on another bulldoze before performing a reset. If you demand help bankroll upwardly your files, you might want to contact a professional person data recovery service.

Figure : Resetting the computer
Expect while Windows resets your computer. This might accept a few minutes, and your computer will restart.

Figure : Resetting your computer

Reset your computer using the Arrangement Recovery selection

Consummate the following steps to reset your computer using the Organization Recovery selection on the Startup screen:

caution:
All information on the drive is removed during this process. Dorsum up your important information before attempting the recovery.

Close down the tablet.
First, press the Book Down button so press and agree the Ability button for about 4 seconds. Release both buttons until the Startup Menu displays.

Figure : Power and Volume Down buttons
From the Startup menu, tap F11 to select Arrangement Recovery.

Figure : Organization Recovery option on the Startup menu
On the Choose an option screen, tap Troubleshoot.

Figure : Tapping the Troubleshoot choice
On the Troubleshoot screen, tap Reset your PC.

Effigy : Tapping Reset your PC on the Troubleshoot screen
If prompted to insert media, insert an SD card that contains the system recovery image into the card slot.

note:
If you lot have a 32GB tablet, insert the micro SD carte provided with your tablet (or a new blank 8GB or 16GB microSD carte) into the microSD slot. If you have a 64GB version of the tablet, you lot do non need to insert a microSD card.

Figure : Reset your PC screen

Follow these steps to insert an SD card into your tablet:
1. Remove the back panel with your thumbnail or a apartment blade tool that does non harm the surface. Spread the edges of the back cover of the tablet until you take removed the encompass.
  
  Figure : Remove the backcover
2. Before placing the tablet with display panel facing down, brand sure the piece of work surface has no foreign objects. Failure to follow this precaution can damage the entire display panel.
3. Insert the microSD retentiveness menu reader slot with the copper contacts facing down.
4. Once inserted the memory, put dorsum the dorsum console.
  
  Figure : Insert the microSD carte for recovery
Read and answer to any screens that open.
Wait while Windows resets your computer. This might take a few minutes. When the reset is complete, your estimator will restart.

Reset your computer when Windows will not open and a "Choose an option" screen opens

If Windows cannot open to the Start screen but opens to the Cull an option screen, y'all can still use Reset your PC.

Use the following steps to reset your computer when Windows opens to the Cull an option screen:

On the Choose an selection window, tap Troubleshoot.

Figure : Choose an selection screen
Tap Reset your PC.

Figure : Troubleshoot screen with Reset your PC selected
On the Reset your PC screen, tap Adjacent.

circumspection:
Your personal files and settings will be destroyed by performing this pace. Make sure you accept backed up all your of import files on another bulldoze earlier performing a reset. If y'all need help backing upward your files, you might desire to contact a professional person data recovery service.

Figure : Reset your PC screen
Read and respond to whatsoever screens that open up.
Wait while Windows resets your calculator. This might have a few minutes. When the reset is consummate, your calculator will restart.

Recovering all original software using an HP USB recovery solution

If the system epitome has been damaged or corrupted and the Reset your PC feature does not work, you tin use a USB recovery device from HP to restore the original software configuration.

HP USB recovery devices are obtained by ordering one from HP'southward website or are provided through HP assisted support channels nether certain conditions.

caution:
All data on the drive is removed during this process. Support your important information earlier attempting the recovery.

annotation:
Make sure that the tablet screen is in landscape orientation during the recovery process.

Close downward the tablet.
Connect the HP recovery device using a USB to microSD adapter or OTG (on-the-become) cable.

Figure : Recovery device connection
If your tablet shipped with a micro SD card, insert that card into the micro SD slot. If your tablet did not ship with a micro SD card, using an SD card is optional.

A organisation image is created on the bill of fare during the recovery process for the tablet. Yous can and then employ this card in the future for the Microsoft Windows viii features Refresh your PC and Reset your PC.

Follow these steps to insert an SD card into your tablet:
1. Remove the back panel with your thumbnail or a flat blade tool that does not damage the surface. Spread the edges of the back cover of the tablet until you have removed the cover.
  
  Figure : Remove the backcover
2. Earlier placing the tablet with brandish console facing down, make certain the work surface has no strange objects. Failure to follow this precaution tin damage the entire brandish console.
3. Insert the microSD memory card reader slot with the copper contacts facing downwards.
4. Once inserted the retention, put back the back panel.
  
  Effigy : Insert the microSD card for recovery
First, press the Volume Downward button and and then press and hold the Power button for about 4 seconds. Release both buttons until the Startup Menu displays.

Figure : Power and Volume Downward buttons
From the Startup menu, tap F9 to select Boot Device Options.

Effigy : Boot Device Options selection on the Startup menu
Tap USB Hard Drive (UEFI) listed in the Kicking Options carte.

note:
If USB Difficult Drive (UEFI) is non shown, cheque the USB cablevision connection and make sure you are connected to the right port, and try once again.
Select your language and tap OK.

Figure : Select a language
On the Welcome screen, tap Next.
Read the caution screen, select Aye if y'all want to continue, and so tap Side by side.

Figure : Arrangement Recovery screen with cautions
Do Not INTERRUPT THE RECOVERY PROCESS. The recovery and setup process can take more than than 2 hours to complete. Be sure to leave the tablet continued to power using the AC Adapter and exercise not turn off the tablet during the recovery process.

Figure : Manufacturing plant prototype recovery preparations screen showing progress
When the Factory paradigm recovery preparations screen appears and asks to insert a supplemental USB drive, tap Skip if y'all do not have a second USB recovery device that is marked as supplemental.

Figure : Factory paradigm recovery preparations screen for a supplemental device
When the Recovery preparation is consummate screen opens, disconnect the USB recovery device from the microUSB port and then tap Continue.

note:
If the USB device is not disconnected, the computer restarts and attempts another system recovery. If this happens, disconnect the device and restart the tablet to continue.

Figure : Recovery preparation is consummate
Expect while the software setup process completes.
After the system recovery is consummate, tap Finish to restart the estimator.
Tap Finish on the Recovery is complete screen to continue to Windows setup.

Recovery has been completed.